Universal credits housing element

Who should attend?

This workshop is suitable for anyone in a front line role handling enquiries or providing support to tenants.


Half day or full day workshops available Monday to Saturday.


The welfare reform has huge implications for all landlords and housing providers who work with tenants claiming benefits to pay for housing costs.  This workshop will equip staff with a comprehensive overview of the implications regarding the welfare reform and in particular the Universal Credit Housing Element.  Staff will be knowledgeable about the eligibility criteria and have practical opportunities to calculate how the entitlement is worked out.  They will be clear about the process for claiming and be confident to support a tenant to make a claim.  They will be well informed about the mechanisms put in place by the DWP for supporting tenants with budgeting skills and the process for applying for Alternative Payment Arrangements for tenants who are unable to prioritise their rent.

Key Skills and Learning Outcomes

  • Gain an overview of the welfare reforms and how it impacts on landlords, housing providers and tenants
  • Be aware of the basic eligibility conditions for Universal Credit and the Housing Element
  • Know how the cost of different types of rent and mortgages are covered within the Universal Credit Housing Element
  • Be clear about how service charges, non-dependant deductions and the under occupancy rules of the Housing Element affect benefits
  • Understand the definition of specified supported accommodation and how it interacts with Housing Benefit
  • Recognise tenants who would benefit from Alternative Payment Arrangements and be able to support with the application process
  • Be aware of local and national organisations or agencies who can support tenants to overcome barriers to adjusting Universal Credits

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